How can I purchase products on Crafty ?

To purchase products on Crafty, simply browse through our diverse selection of handcrafted treasures, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and complete your purchase securely.

How do I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery and estimate its arrival time

How long will it take to receive my order?

Delivery times may vary depending on your location and the artisan's processing time. Typically, orders are shipped within 4 -5 business days of purchase. Once shipped, you'll receive a tracking number to monitor the progress of your delivery. Please refer to our Shipping Policy for more detailed information.

What if I need to return or exchange an item?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within a specified period, we don't allow any exchanges for now. Please refer to our Returns & refund policy for more information.

How do I become a seller on Crafty?

Becoming a seller on Crafty is easy! Simply register for a seller account on our platform by providing some basic information about yourself and your business. Once your account is approved, you can start listing your products and reaching out to customers.

How much does it cost to sell on Crafty?

There are no upfront fees to become a seller on Crafty. We operate on a commission-based model, where we deduct a small percentage of the sale price as a commission when your item sells. This means you only pay when you make a sale, making it risk-free to list your products on our platform

How do I get paid for sales on Crafty ?

We provide secure payment processing for all transactions on our platform. Once a sale is made, we handle the payment processing and transfer the proceeds from your sales to your preferred payment method.